Customer Reviews
Derry
The two ladies in that branch office last week were so incredibly nice and upbeat. I feel that they both helped me make the best decisions I could and I opened a money marketplace account. I've had a checking account with FCB for ages, and it is the best bank I've ever been a member of. Thank you so very much.
Bellwood
Attentive, and dedicated staff. Provided all information asked and additional helpful information. Warm and welcoming on a busy Saturday. Provided recommendations and all requested items very quickly.
Loyalsock
Everyone is extremely helpful, friendly and knows how to do their jobs. They all seem to like what they do and that reflects on the experience you have while banking.
Duncansville
Lea helped us in a stressful time where we faced with a security breach. She suggested what actions we should take with our checking account and helped us with every step. When we had problems setting up our bill pay with the new checking account, she intervened and got it set up. We couldn't have managed without her help.
Engagement Center
The representative, Tyler, was very friendly, answered my questions and made me feel important. Definitely an asset to your company.
Pittsburgh Mills
The bank is personable and always welcoming, always accommodating and willing to provide a solution.
Union Square
William was so kind and patient and took the time to explain everything so I understood.
Montoursville
Kathy is fantastic! She's very welcoming and knowledgeable. I feel confident going to her with all my future banking needs.
Beech Creek
People at the bank were extremely helpful, kind and compassionate things you don't see in banks anymore.
Lower Paxton
Lori is incredible at her job. The level of service is above and beyond.
Bellwood
The employees always greet me and they always know exactly what I'm there for. They have great relationships with all the customers in my experience at the branch and they are great people of the community as well.
St. Mary’s
Every single employee goes out of their way to really help with every aspect of banking at this branch. From personal banking to complex business solutions, we all work together to find the right solution together. This branch really has a family atmosphere, knowing me and my family, my life changes, and my business and really express their interest in helping with the success of every aspect of me! Great people, great environment and very comfortable banking within this branch.
Muncy
Everyone is just so welcoming and makes you truly feel like family. Always open to help find solutions and assist with anything you can think of!
Engagement Center
They are always helpful, friendly, and knowledgeable. I have never had any problem with any of the online or live encounters. Absolutely love FCB!
Engagement Center
The customer service representative was super friendly, personable, professional, and capable. My request was handled quickly, and I appreciated every aspect of my interaction with the representative.
Duncansville
I moved to Duncansville in 2008 from out of state. It's the only bank I do business with. Have always loved how I was treated. Cannot even begin to remember how many people I have referred to First Commonwealth. Thank you for a wonderful history.
University
It is so nice at this bank. The employees that work at this office are so great! They are always so kind and helpful. They always say hello and goodbye, even if they are not the one who waited on me. I actually look forward to going to the bank!
Latrobe
First Commonwealth has always treated me well and the people have always been friendly and eager to help with anything that I needed.
Lewisburg-Weis
Employees are really friendly, and they will take the time to talk with you about whatever issues you are having.
New Stanton
Knowledgeable staff and excellent customer service. I drive two hours round trip to bank at First Commonwealth because of how well they treat the business customers. Keep up the excellent work.
Punxy Plaza
Awesome people work there, and they are always there to help in any way, shape or form. They take the time to listen and if I don't understand something, they are good at explaining.
Allegheny Township
Becky was extremely helpful during a very stressful situation! Super knowledgeable and helpful start to finish!
Delmont
The staff is always helpful, efficient, and friendly. I can trust this branch will help with whatever I need.
Bridgeville
I feel like my business matters to the Bridgeville branch.
Meadows
They not only greet me by name but they do it with a huge smile. They talk to me like old friends. And if I do have a concern or a question, they make sure I'm taken care of without it feeling like a hassle.
St. Mary’s
Diane was very personable and explained in depth my situation and was extremely helpful. She also made me feel important and informed me I could contact her if I had any further questions and she was there to help. She should be considered a valuable employee.
Foxboro
Every time we've had any interaction with any of the employees at Foxboro, they have done everything to make sure we were satisfied. The time they took with us was as if we were their only customers and yet we noticed other customers were not neglected.
Youngwood
Everyone there has been very helpful to me, answers my questions, recognizes me by name and very friendly. I love to stop in and do my banking and say hello to everyone, as they do me. They are very caring about their customers, and I love banking there.
Norwood
I receive consistently excellent service from the team at the Norwood branch. I feel like they truly go above and beyond to take the time needed to help me which makes me feel valued as a customer. They are fully engaged in making certain that they have taken care of everything I need to accomplish and the team members make it seem like working with me is the most important thing they do. It is truly a pleasure doing business with the team at FCB Norwood!
White Oak
The staff is highly knowledgeable and they make any transaction easy and understandable. Everyone is very personable. They seem to always remember me and greet me in a friendly way.